System Requirements for User Management

Before you install User Management ensure that the server and client computers you plan to use meet the minimum operating and network requirements outlined below.

Important: Microsoft Home and Microsoft Small Business Server operating systems are not supported for any components.


Server and Admin Tools

You can install the User Management server components on computers running:

  • Microsoft Windows Server 2012 R2 or later
  • Windows 8 Professional or newer (64bit)

A full server installation requires at least 5GB of free space, to support the User Management software, SQL Express, .Net 4.5.2 and IIS. By default, all secured jobs and logs are also stored on this server.

  • .NET 4.5.2 is required, and will be installed if absent.
  • IIS is required and will be installed if absent. See IIS Web Server Support below for details.

Windows Client Requirements and Memory Usage

You can install the User Management Client Popup software on computers running Microsoft Windows 8 or later.

  • A full client installation will require approximately 10-20 MB of disk space.
  • The Client is comprised of two components: the Desktop Client and the Client Service.

    • The Desktop Client required between 5MB - 20MB, also depending on activity.
    • Client Service requires between 3MB - 10MB depending on activity.

    No additional software is needed.

    System Requirements for User Management Client for MacĀ®

    1. User Management Client for Mac is supported on the Mac OS listed below. Please ensure you are running one of these versions before installing User Management Client for MacĀ®. Click on "About this Mac" in the Apple menu, to determine which version of Mac OS is running on your workstation:
    • MacOS 10.15 Catalina

      MacOS 10.14: Mojave

    • MacOS 10.13: High Sierra

    • MacOS 10.12: Sierra

    1. User Management Client for Mac also requires one (1) Windows-based PC to host the IUM Server and database. It is not possible to install User Management to a network which does not have at least one Windows computer. Review the Windows System Requirements for User Management for more information.

    IIS Web Server Support

    User Management uses Internet Information Services (IIS) to communicate with devices and internally between User Management components. The installation requires either the full version of IIS and the installer will determine if you have an existing IIS installation or not. If not, the installer will create a new site and application pool using IIS.

    Networking Requirements

    User Management uses standard HTTP/SSL communication via ports 80/443 for web services by default.If these ports are unavailable, User Management will use 6320/6231. However, you can change the communication ports if there is a conflict in your organization.

    User Management uses TCP/IP networking protocol.

    Important: No network traffic is created until a print job is initiated. When securing jobs the size of the raw job can be anywhere from 2k to 400MB, depending on the size of the document. Once a print job has been sent to the printer, 10 to 20 KB of bidirectional network traffic is created per print job, regardless of the print job size